Originally by: Ne Oublie

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Okay this is going out to the CCP staff and, in specific, the CSRs of CCP for Eve. First off let me say that I worked at Blizzard for 2 years and that I delt mostly with World of Warcraft as a GM, Specialist, Account Investigator, and a couple other things. I've been through a lot and seen a lot of internal structure and gears. I'm not tooting my own horn here, just letting you know that I know how things normally work.

The amount of 'rioting' that's going on in-game is ... well, it's sad. WoW was no stranger to protests intended to crash the server and cause problems. We didn't just let them do it, though. We crushed them. We took several teams of GMs on the floor and located, identified, and suspended or closed the accounts of the player who were attempting to cause havock on our realms. This, I think, is what you should be doing now.

Now trust me I'm aware of how short staffed you all probably are. I was working manditory 60 hour weeks minimum and we were STILL behind in tickets, but this can't be helping you any. In WoW we had several ways of dealing with people or exploits. One was was to drop a Blizzard Guardian down in an area that was programed to Death Touch anything that comes in site of it. We could freeze, silence, and disable characters at will. We could do lots of things with our client, the console, and a few limited commands. I'm sure you can do the same.

So please, PLEASE get this under control. It just looks like a bunch of children took over the preschool and are now throwing crap all over the place. Go into local, give a few warnings, and then open fire on them. Offer no reimbursements and if they continue at it then give them a few days time off. This is absolutely rediculous. If you guys were headquartered near Orange County I'd offer to drive there and help you but that's not going to happen. Please just do your best.

And to all the players out there, PLEASE stop your whinning, moaning, and *****ing over conjecture, rumor, inuendo and imaginary villains. Nothing has happened or been implimented that affects your game play in any way, shape or form. If CCP comments on possible additions then, by all means, plaster them with feedback or cancel your accounts in protest, but don't ruin the game for those of us who have no problem with what they're doing. You're all acting childish and immature. You're lucky they haven't brought down the hammer on your heads, too. You truely deserve it and their patience is very large indeed to put up with all of your crap.

So that's it. Good luck.

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